Guidance Note: What Communities Value at Humanitarian Project Closure

Humanitarian assistance are usually time-limited interventions and will be ended, turned-over, or transitioned. Processes on project closure are primarily governed by organizations. However, there have been documentations of harms caused by project closure due to poor planning, lack of transparency, and rushed leaving of organizations that cause feelings of abandonment, increased uncertainty, economic and social upheaval, and abrupt loss of services

A research project was conducted to understand how people living in communities where projects are closed perceive and experience project closure, including what they consider to be the characteristics of successful project closure. It covered communities that received humanitarian aid in response to crises such as typhoons, volcanic eruptions, and armed conflict. The findings from interviews and group discussions with community members in the study areas revealed common elements valued by participants: transparency of plans and processes, collaboration with local leaders, participation of community members, sustainability, continuity and monitoring, fairness and preservation of relationships, and preparedness.

​Building on the research findings, the guidance note contains information, recommendations, reflections, and activities directed to humanitarian organizations and community members who already have or might experience humanitarian project closure. It can also serve as a reference for government and duty-bearers in working with non-government organizations and communities.